Browsing M Tech Dissertations by Subject "Customer services"

Now showing items 1-3 of 3

    • Approach to build multi-tenant SaaS application with monitoring and SLA 

      Aghera, Piyush (Dhirubhai Ambani Institute of Information and Communication Technology, 2012)
      SaaS (Software as a Service) is a modern approach to deliver large scalable enterprise software as a service on Internet. Cloud computing platform provides the scalability, availability and utility computing for services ...

    • Service level agreement parameter matching in cloud computing 

      Chauhan, Tejas (Dhirubhai Ambani Institute of Information and Communication Technology, 2011)
      Cloud is a large pool of easily usable and accessible virtualized resources (such as hardware, development platforms and/or software services). It provides an on-demand, pay-asyo-ugo computing resources and had become an ...

    • Service selection using WS-agreement 

      Chudasma, Nrupen (Dhirubhai Ambani Institute of Information and Communication Technology, 2008)
      The business requirements are dynamic in nature and identification of suitable busi- ness partners "on demand", who can satisfy a set of guarantees is a critical process. Selection of business partners is influenced by ...